Customers want to apply their own brand identity to the embedded Customer Portal (colors, logo, custom domain) so the portal feels like a native extension of their product. Currently the portal uses a single workspace-level theme without per-audience overrides.
Evidence 14
Accounts 14
Evidence
"...want our Customer Portal to match. Can we apply our brand colors and logo, and ideally use a custom domain?"
"The portal looks great, but it has to feel like our product. Theming the buttons, fonts, and headers in our brand would be huge for adoption."
"Custom domain support is the last thing blocking us from rolling the portal out enterprise-wide. Legal won't sign off on portal.usepylon.com on our customer-facing pages."
"Could we get a per-audience theme? Our enterprise customers see one logo, our self-serve users see another."